United Travels — Travel Agency in Halifax

Reviews of United Travels

• Xavier

  Added 2015.08.15

  Poor Service
• Justin

  Added 2014.03.11

  There might be many travel sites that allow great rates and allow you to book your tickets from the convenience of your desk. However, have you wondered how much personal touch or customer service they would offer post reservation? United Travels, not only matched the rates that I found online, but I found that their customer relationship is top of the line - something that you won't find in the dot com travel sites. I had booked a ticket through them a couple of months back. Later, I had an emergency in the middle of the night and had to fly halfway accross the globe. I called up the after hours # of United Travels and Tom(the owner) was more than willing to prepone my flight and find me an emergency ticket for a reasonable rate(this was in the beginning of December). Since I was flying on an emergency he monitored the check in status(I think travel agents have access to it somehow) and gave me a call to ensure that everything is going fine. A few weeks later when I wanted to make a return trip, I made a call to United Travel and they were able to secure me a ticket in the midst of the Holiday season - again for a reasonable price. I give a 5 Star rating to United Travel's customer service and competitive rates.
• Alyssa

  Added 2013.07.03

  I have dealt with United Travel for about 22 years.. I find Tom the CEO to be the most helpful and accommodating person ever! Each time we have asked for travel plans he has secured seats where none should have been available and at the best rates.. An emergency flight to assist a sick child.. was secured an within a short time of the request. I was on my way.. Odd things requested, and stop overs, and all that... were arranged for us and at a minimum of cost.. He goes out of his way to assist.. and what a memory.. hadn't seen him nor spoken to him for 10 years called and l;eft just my name , new phone number etc...and he called back calling me by a "nick-name" we had.. and recalled all our conversations etc..Walking past his office and looked in, to be instantly recognized and greeted warmly after this 10 year absence.. gives one a warm feeling! This guy is phenomenal!!!.